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September 24, 2004
What I love about blogging
I think it is very cool that consumers can have thier voices heard. It keeps the vendors accountable.
wingedpig.com: Seagate Has A Problem
Mark Fletcher is the Honcho at Bloglines.com, and his blog has at leaste 630 subscribers.
I notice that when I review products on my blog, I get hits.. I have had a ton of people find my site because I mentioned The Sipura SPA-3000 for example. I get hits from BasecampHQ.com.
In the future, companies will need to take good care of their customers in order to survive. Technology is enabling one mistake to be noticed by thousands of people. If you hurt a lot of your customers in the same way, you will have a tidal wave of negative word of mouth publicity.
Posted by jreighley at September 24, 2004 10:35 AM
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